What makes ESQ Skincare different from other brands?
ESQ Skincare combines scientifically proven anti-aging actives at optimal concentrations with 100% natural, paraben-free, and cruelty-free ingredients—designed to deliver real, visible results while being gentle enough for sensitive skin, pregnancy, or cancer care.

Is ESQ Skincare safe to use during pregnancy or while undergoing medical treatment?
Yes. All ESQ Skincare products are formulated without synthetic or harmful ingredients, making them safe for use during pregnancy, illness, or cancer treatment. Always consult your healthcare provider if uncertain.

What is the difference between the Hyaluron Advantage Soothing Face Serum and the Nature's Botox Liquid Gold Face Serum?
Hyaluron Advantage is ideal for hydration, calming, and barrier repair with Hyaluronic Acid, Inulin, and Allantoin. Nature’s Botox is a powerful age-defying serum featuring Argireline Amplified and botanical actives to reduce fine lines and mimic the smoothing effects of Botox—naturally.

Are your products suitable for sensitive skin?
Absolutely. ESQ Skincare is specifically formulated for all skin types, including sensitive and reactive skin, using gentle yet effective natural ingredients.

Are your products cruelty-free and vegan?
Yes. ESQ Skincare is proudly cruelty-free and 100% vegan. We do not test on animals, and none of our ingredients are animal-derived.

Do your products contain any artificial fragrances or parabens?
No. Our formulations are completely free from synthetic fragrances, parabens, sulphates, phthalates, and other harmful additives.

When can I expect to see results?
Many users report visible improvements—such as smoother texture, improved hydration, and brighter skin—within 2–4 weeks of consistent use. However, results vary based on skin type and routine.

Can I layer ESQ Skincare products together?
Yes! Our products are designed to work synergistically. We recommend cleansing, followed by serum, eye cream, and moisturiser for optimal benefits.

Where are your products made?
All ESQ Skincare products are proudly formulated and made in South Africa using ethically sourced, high-quality natural and clinical-grade ingredients.

Do you offer returns or exchanges?
Yes, we accept returns on unused or faulty products within a specific time frame. Please visit our Returns Policy page for full details.

Can the skincare accessories be customised or personally engraved?
Yes! Select ESQ Skincare accessories, such as our stainless steel Gua Sha and Eye Roller sets, can be engraved for a personal touch. Please contact us directly for engraving options and custom orders.

Are your products sustainably packaged?
We are committed to sustainability. Our packaging is recyclable and eco-conscious, with a focus on reducing waste while maintaining a luxurious experience.

Do you offer gift sets or bundles?
Yes, we offer curated gift sets and value bundles featuring our best-selling products. They’re perfect for gifting or starting a complete skincare ritual at a reduced price.

How should I store my ESQ Skincare products?
Keep products in a cool, dry place out of direct sunlight. Natural formulations are sensitive to heat and light, so proper storage helps maintain their potency.

How can I get personalised skincare recommendations?
We’re happy to help! Contact us via our website or social media, and we’ll guide you to the ideal products based on your skin type, concerns, and goals